Action Centre
Interactive tools to help you build your case, track deadlines, find contacts, and see what others have achieved.
Deadline Calculator
Enter a date and see all your legal deadlines — acknowledgement, FRL, FSPO filing windows.
Open toolCompany Lookup
Find complaint contacts, regulatory status, and the right complaint route for any financial provider.
Open toolComplaint Builder
Answer questions about your case and generate a complaint letter ready to send.
Open toolFSPO Decisions Database
Search 30+ FSPO decisions by sector, outcome, and compensation. See what the Ombudsman decides.
Open toolComplaint Tracker
Track your active complaints, deadlines, and outcomes. All data stored locally on your device.
Open toolEvidence Checklist
Get a customised checklist of evidence you need for your specific complaint type.
Open toolCompensation Calculator
Estimate potential FSPO compensation based on your case type and circumstances.
Open tool