Ireland's Independent Consumer Action Resource
Your bank, insurer, or lender broke the rules. We show you exactly how to hold them accountable.
FightBack Ireland gives you the tools, templates, and step-by-step guides to take on financial institutions in Ireland — without needing a solicitor.
Built by someone who's been through the process and won. Every guide on this site is based on real experience navigating the FSPO, DPC, Central Credit Register, and more.
We guide you through complaints to Ireland's official bodies
Everything You Need to Fight Back — Free
We believe every consumer in Ireland should be able to challenge a financial institution without paying for legal advice. That's why the core of this site is completely free.
Know Your Rights
Plain-English guides to GDPR, banking rights, insurance, credit reports, and consumer protection law.
Step-by-Step Guides
12 detailed walkthroughs for every major complaint process — FSPO, DPC, CCR, small claims, and more.
Templates & Tools
Ready-to-send complaint letters, a deadline calculator, evidence checklist, and complaint builder.
AI Assistant
Ask questions about your rights, get guidance on next steps, and find the right guide for your situation.
What Are You Dealing With?
Select your issue below and we'll point you to the right guide, template, and complaint process.
Credit Report Error
Wrong information on your CCR report? We'll show you how to get it corrected and claim compensation.
Show me howInsurance Claim Rejected
Insurer won't pay out? 968 motor insurance complaints went to the FSPO in 2025. You can challenge it.
Show me howAccount Frozen or Closed
Revolut, bank, or lender froze your account or shut you down? Here's what to do next.
Show me howMoney Stuck on PayPal or Vinted
Platform holding your funds? Know your rights under EU law and how to get your money released.
Show me howShop Won't Refund or Exchange
Faulty product and the shop says 'no refunds'? The law says otherwise. Here's how to get what you're owed.
Show me howGarage Overcharged or Botched Repair
Car came back worse? Extra charges you didn't agree to? You don't have to pay for poor work.
Show me howRefused Without Reason
Turned down for credit, insurance, or a service with no explanation? You have the right to know why.
Show me howFlight Delayed or Cancelled
Ryanair or Aer Lingus left you stranded? You could be owed up to €600 under EU law.
Show me howEnergy or Broadband Rip-Off
Overcharged, wrongly disconnected, or trapped in a contract? Know your rights and how to escalate.
Show me howLandlord Won't Return Deposit
Unfair deductions, illegal rent increases, or threatened eviction? The RTB can help — for free.
Show me howHow It Works
Understand your rights
Our Know Your Rights section breaks down the law in plain English — GDPR, Consumer Protection Code, Credit Reporting Act, and more.
Build your case
Use our tools to generate complaint letters, calculate deadlines, track your complaint, and gather evidence.
File and follow through
Step-by-step guides walk you through every complaint process — FSPO, DPC, CCR amendments, small claims, and more.
Real Cases. Real Results.
These are actual outcomes from people who used the guides and templates on this site.
Incorrect default on credit report for 2 years
Default removed + €3,500 compensation
Insurance claim rejected as 'wear and tear'
Claim paid in full — decision overturned
Unauthorised bank charges — complaint dismissed
Full refund + €1,200 compensation
FSPO Complaints by Sector (2025)
Thousands of people successfully challenge financial institutions every year.
Source: FSPO Overview of Complaints 2025
Our Services
Need Someone in Your Corner?
Our free guides and tools are enough for most people. But if your case is complex, time-sensitive, or you just want someone who's been through it to help — we offer affordable, personal support.
Case Kickstart
From €19We assess your case, write your complaint letters, and give you a step-by-step action plan with deadlines. Delivered within 3 business days.
- Personalised case assessment
- Pre-written complaint letters
- Action plan with deadlines
- Regulatory body guidance
Consultation
€49A 30-minute call with someone who has navigated SARs, FSPO complaints, credit report disputes, and more. You'll leave with a clear plan.
- 30-minute call
- Pre-call case review
- Post-call action summary
- Case Kickstart pack included free
Case Support
€99Full support for 6 months. We're with you from your first complaint letter to final resolution — unlimited email, check-in calls, and letter reviews.
- Everything in Case Kickstart
- Unlimited email support
- 2 check-in calls
- Priority response within 24 hours
Why This Site Exists
FightBack Ireland was built by someone who discovered errors on their credit report, spent months navigating SAR responses full of contradictions, and filed multiple complaints against financial institutions — and won.
The system works. But only if you know how to use it. This site exists to make sure everyone in Ireland has access to the same tools and knowledge — for free.