Skip to main content

Step-by-Step Guides

Every guide is a numbered, actionable walkthrough. No jargon. Every step tells you exactly what to do, what to write, and where to send it.

Get Your Credit Report

5 min read

Request your free CCR report and learn how to read it, spot errors, and understand what each field means.

Send a Subject Access Request

7 min read

Exercise your GDPR Article 15 rights to get all data a company holds about you. Template included.

Make a Formal Complaint

8 min read

Write an effective formal complaint to your financial provider. This is required before going to the FSPO.

File an FSPO Complaint

12 min read

The complete guide to filing a complaint with the Financial Services and Pensions Ombudsman.

File a CCR Amendment

8 min read

How to file a Central Credit Register amendment to correct errors on your credit report.

File a DPC Complaint

10 min read

File a complaint with the Data Protection Commission for GDPR breaches by financial institutions.

Challenge a Debt Collector

12 min read

Your rights when dealing with debt collectors — statute of limitations, harassment, and how to fight back.

File a Small Claims Case

10 min read

Take a case to the Small Claims Court for disputes up to EUR 2,000. No solicitor needed, EUR 25 fee.

File a CCPC Complaint

8 min read

Report unfair commercial practices, misleading advertising, or product safety issues to the Competition and Consumer Protection Commission.

File a Garda Fraud Statement

10 min read

Report financial fraud, identity theft, or unauthorised account access to An Garda Siochana. Get the PULSE reference your bank needs.

Cancel or Terminate HP Finance

12 min read

Use the cooling-off period or the 50% rule under the Consumer Credit Act 1995 to end a hire purchase agreement.

Challenge an Insurance Rejection

14 min read

Fight back against a rejected insurance claim using the Consumer Insurance Contracts Act 2019 and the FSPO.

More guides coming soon

We are always adding new guides. If there is a process you need help with, let us know.