Step-by-Step Guides
Every guide is a numbered, actionable walkthrough. No jargon. Every step tells you exactly what to do, what to write, and where to send it.
Get Your Credit Report
5 min readRequest your free CCR report and learn how to read it, spot errors, and understand what each field means.
Send a Subject Access Request
7 min readExercise your GDPR Article 15 rights to get all data a company holds about you. Template included.
Make a Formal Complaint
8 min readWrite an effective formal complaint to your financial provider. This is required before going to the FSPO.
File an FSPO Complaint
12 min readThe complete guide to filing a complaint with the Financial Services and Pensions Ombudsman.
File a CCR Amendment
8 min readHow to file a Central Credit Register amendment to correct errors on your credit report.
File a DPC Complaint
10 min readFile a complaint with the Data Protection Commission for GDPR breaches by financial institutions.
Challenge a Debt Collector
12 min readYour rights when dealing with debt collectors — statute of limitations, harassment, and how to fight back.
File a Small Claims Case
10 min readTake a case to the Small Claims Court for disputes up to EUR 2,000. No solicitor needed, EUR 25 fee.
File a CCPC Complaint
8 min readReport unfair commercial practices, misleading advertising, or product safety issues to the Competition and Consumer Protection Commission.
File a Garda Fraud Statement
10 min readReport financial fraud, identity theft, or unauthorised account access to An Garda Siochana. Get the PULSE reference your bank needs.
Cancel or Terminate HP Finance
12 min readUse the cooling-off period or the 50% rule under the Consumer Credit Act 1995 to end a hire purchase agreement.
Challenge an Insurance Rejection
14 min readFight back against a rejected insurance claim using the Consumer Insurance Contracts Act 2019 and the FSPO.
More guides coming soon
We are always adding new guides. If there is a process you need help with, let us know.