Case Support
Full support from start to finish. €99 for six months.
Everything in Case Kickstart, plus unlimited email support, check-in calls, letter review, and priority response. Someone in your corner for as long as you need.
What's Included
Everything in Case Kickstart
Case assessment, complaint letters, action plan, and regulatory guidance — all included.
Unlimited email support for 6 months
Ask questions, get feedback on responses you receive, and get help when you are stuck. No limit on emails.
2 check-in calls
Two 30-minute calls to review progress, adjust strategy, and plan next steps.
Priority response within 24 hours
Your emails are answered within 24 hours on business days. No waiting days for a reply.
Letter review and feedback
Send us any letter or response before you send it. We review it and suggest improvements.
Escalation guidance
If your complaint is rejected or ignored, we help you escalate to the FSPO, DPC, or other regulatory bodies.
Compare Plans
| Feature | Free Guides Free | Case Kickstart From €19 | Consultation €49 | Case Support €99 |
|---|---|---|---|---|
| Step-by-step guides | ||||
| Template letters | ||||
| Know your rights info | ||||
| Personalised case assessment | ||||
| Custom complaint letters | ||||
| Action plan with deadlines | ||||
| Consultation call | ||||
| Email support | ||||
| Check-in calls | ||||
| Priority response | ||||
| Letter review | ||||
| Escalation guidance |
Case Support Package
Six months of full support. Everything you need to fight your case from beginning to end.
one-time payment
Frequently Asked Questions
No. Case Support provides information and guidance based on personal experience with Irish consumer complaint systems. This is not legal advice. If you need legal advice, consult a solicitor.
The 6-month period begins when you receive your initial Case Action Pack, typically within 3 business days of completing the intake form.
Yes. If your case is still ongoing after 6 months, you can renew at a discounted rate. We will contact you before your support period ends.
Great news! You still have access to email support for the remainder of your 6-month period. No refund is given for early resolution, but you can use the remaining time for any other consumer issue.
Ready for full support?
Get someone in your corner for six months. From your first complaint letter to final resolution.
Get Case Support