Blog & News
Consumer rights news, FSPO updates, real case studies, and practical tips to help you fight back against financial institutions in Ireland.
FSPO Awards Record €6.17M to Consumers in 2025
The Financial Services and Pensions Ombudsman issued a record €6.17 million in compensation and redress to Irish consumers last year, marking a significant increase in both the volume and value of upheld complaints.
5 Things Your Bank Hopes You Never Find Out
From hidden fee structures to your right to challenge credit reporting, these are the consumer protections Irish banks would rather you didn’t know about.
How Sarah Got €3,500 for a Credit Report Error
When Sarah discovered an incorrect default on her Central Credit Register record, she used the FSPO process to secure €3,500 in compensation. Here’s exactly how she did it.
New Consumer Rights Directive: What Changes in 2026
The EU Consumer Rights Directive is bringing sweeping changes to how financial services firms must treat Irish consumers. Here’s what you need to know before the new rules take effect.
Why Every Irish Consumer Should Send a Subject Access Request
A Subject Access Request is the single most powerful tool in a consumer’s arsenal. It forces companies to reveal everything they hold on you — and what they’ve been saying behind your back.
CCPC Fines Three Insurers for Misleading Practices
The Competition and Consumer Protection Commission has taken enforcement action against three major insurance providers for misleading renewal practices affecting thousands of Irish policyholders.