Blog & News
Consumer rights news, FSPO updates, real case studies, and practical tips to help you fight back against financial institutions in Ireland.
FSPO Awards Record €6.17M to Consumers in 2025
The Financial Services and Pensions Ombudsman issued a record €6.17 million in compensation and redress to Irish consumers last year, marking a significant increase in both the volume and value of upheld complaints.
5 Things Your Bank Hopes You Never Find Out
From hidden fee structures to your right to challenge credit reporting, these are the consumer protections Irish banks would rather you didn’t know about.
How Sarah Got €3,500 for a Credit Report Error
When Sarah discovered an incorrect default on her Central Credit Register record, she used the FSPO process to secure €3,500 in compensation. Here’s exactly how she did it.
New Consumer Rights Directive: What Changes in 2026
The EU Consumer Rights Directive is bringing sweeping changes to how financial services firms must treat Irish consumers. Here’s what you need to know before the new rules take effect.
Why Every Irish Consumer Should Send a Subject Access Request
A Subject Access Request is the single most powerful tool in a consumer’s arsenal. It forces companies to reveal everything they hold on you — and what they’ve been saying behind your back.
Ryanair Cancelled My Flight — How to Claim Up to €600 Compensation
Ryanair cancelled or delayed your flight? You could be owed up to €600 under EU261. Here's exactly how to claim — for free, without a claims company.
Landlord Won't Return Your Deposit? Here's Exactly What to Do
Your landlord must return your deposit within 14 days. If they're withholding it unfairly, the RTB can order them to pay up — plus compensation. Here's how.
Shop Refused Your Refund? Your Rights When a Product Is Faulty in Ireland
A 'No Refunds' sign means nothing when a product is faulty. The Consumer Rights Act 2022 gives you a full refund in the first 30 days — here's how to enforce it.
Electric Ireland or Bord Gáis Overcharging You? How to Complain and Win
Estimated bills, missing credits, unexplained price hikes — if your energy provider has overcharged you, here's how to complain and escalate to the CRU.
Vinted or PayPal Froze Your Money? Here's How to Get It Back
Marketplace holding your funds? PayPal limited your account? You have more rights than they want you to believe. Here's how to fight back.
PCP Car Finance in Ireland: Are You Paying Too Much? How to Check and Cancel
Over 60% of new cars in Ireland are financed through PCP. Most buyers don't know they can cancel once 50% is paid. Here's what the finance companies won't tell you.
CCPC Fines Three Insurers for Misleading Practices
The Competition and Consumer Protection Commission has taken enforcement action against three major insurance providers for misleading renewal practices affecting thousands of Irish policyholders.