Compensation Calculator

Estimate potential FSPO compensation based on your complaint type and circumstances. Based on real FSPO decision precedents.

1What type of complaint is this?

Select the category that best matches your situation.

Check all that apply to your case. Each factor may increase your estimated compensation.

Financial loss incurred

Direct financial loss you can document (enter amount)

€

Credit application refused as a result

You were denied credit, mortgage, or finance because of this issue

Ongoing issue (more than 6 months unresolved)

The problem has persisted for over 6 months without resolution

Provider failed to respond within deadlines

They missed the 5-day acknowledgement or 40-business-day final response

Multiple breaches by the same provider

More than one regulatory failure or code breach

Emotional distress / inconvenience documented

You have evidence of stress, anxiety, or significant inconvenience caused

Provider offered inadequate resolution

They offered a resolution but it was insufficient or insulting

Evidence of systemic issue (not just your case)

The problem affects other customers or is part of a wider pattern